PocketFinder - Locate Tab
Now that we have learned how to navigate your Account Toolbar, it is time to learn the Device Toolbar! To access your Device Toolbar start on the Dashboard screen on your Account Toolbar.
From the Dashboard screen on the Account Toolbar, simply Click on any of your device icons either from the Device Icon List View or the Device Icon on the map. This will bring you to the Device Toolbar’s Locate screen.
Device Toolbar – Locate Screen
The first tab on your Device Toolbar is your Locate Tab.
The Locate Screen allows you to see more detailed information about the most recent locate data for the specific device you selected. Look to the right-hand side of the map to view the most recent locate data.
Green Track Mode Button (PF+ Only)
Track Mode is a similar emergency locate mode to SOS, but is enacted by you, the person monitoring. It can also be found under the Power Mode tab on your app. When selected, a command is sent to the servers saying, "the next time the device checks in, locate for 5 minutes straight." So, if in the 3 minutes of locating, it will check in quickly and extend out locating another 5 minutes; if in rest, within 2 minutes it will check in and locate. If in Sleep Mode, the device is not checking in. So, Track Mode will not initiate until the device wakes up from Sleep Mode.
Clicking the green locate button will tell the device to connect prior to the next scheduled locate. If the device is in a structure with a poor signal or is stationary (not moving) it may not update again until the device is moved. The device is designed to locate when it is outside and moving with clear wireless and satellite signals.
On the right-hand side of the map you can see the last time the device connected with the wireless network. The Last Update field may say Sleep Mode if the PF+ has not moved for 5 minutes or Vehicle Tracker has not moved in 30 minutes or more. Sleep Mode allows your device to conserve the battery until the next time the device is outside moving.
The most recent satellite connection appears under Approximate Location. Here you will see the approximate address of the device the last time it connected with satellites (the address is blank in this tutorial image). When the device is outside the accuracy is typically within 10 feet.
You can also view the speed of travel if the device was moving in MPH or Km/H for Vehicle Trackers and the cardinal direction under the and the and
At the bottom right corner of this menu you can also see the current setting and recent wireless and satellite information. If the device last updated on the charger you will see . The vehicle should always show 100%. If it does not, it may not be properly connected. Contact Customer Service if needed.
If the device is not on the charger you will see the battery percentage like the image below. This image shows that the battery was at 18% the last time the device connected. Keep in mind that if the device has not moved and updated the location for several days and has not been charged again, the battery may actually be at 0%. The battery information updates when the device is moved and updates the location information. We recommend charging your device every night to ensure that you have a full battery each day.
The information you see on this screen is reflecting the last known location information. If the device does not move for 20 minutes the device will go into to conserve the battery. Once the device is moving again you will get a new location update.
If the device is inside a structure with a poor wireless or satellite signal, the device will update again when it is outside and moving or has a solid connection. If the device is moving around inside a structure with a poor signal, the device will not actually be in sleep mode and will continue to try to find a signal. This is why you may notice that the battery may continue to drain faster than if it were stationary (not moving) inside a building. The new battery and location data will be updated the next time the device can get a good signal.
This interface was designed with you in mind! As we explore you will see how intuitive and easy your interface is to use!