PocketFinder+ User Manual
App Tutorials: https://www.youtube.com/channel/UChPskwI4OmXOsjnfpmqx9_A
The PocketFinder+ is a personal GPS tracker with an SOS button. You can interact with the device from standard or mobile web browsers or Android and iOS Apps.
Each package contains one PocketFinder+ and a USB power cord.
PocketFinder was created by a parent wanting to stay connected to his son. We know that our customers have many different reasons for needing to stay connected and we're committed to doing all we can to bring you the best technology that works in a way that meets your needs. Please provide us feedback on what you love, what you don't like, and what you want to see that's different. We very much appreciate hearing from you! All PocketFinder+ devices are built for OTA (over the air) updates. So, as we add features and functionality, you will be notified and they will appear in your web and/or app account.
Our back-end platform is built from the ground up by us and your account and device information is all protected behind military grade firewall protection! Your privacy and security is unquestionably important to us, which is why many celebrities, high net worth individuals, and corporations choose to trust PocketFinder brand and our parent company Location Based Technologies.
Before you activate your PocketFinder+, please connect it to power. A first full charge typically takes 5 hours and subsequent full charges take about 2 hours. The first couple of times you open the rubber cover over the micro-USB port it might be hard to open and this is normal. A blue LED will illuminate on your PocketFinder+ once it is connected to power signifying a successful charge connection.
Visit www.pocketfinder.com At top right of page click on "Activate". Follow the instructions for creating a secure PocketFinder account, starting a subscription, and activating your new device. Existing customers can add additional vehicle or personal devices to their account by also clicking on "Activate" and enter their account username / email and password.
Start Tracking with GPS, Wi-Fi and GSM Cell ID Technologies
PocketFinder+ has a built in motion sensor which will cause the device to begin locating as it senses movement. Default location interval is set for 3 minutes of actively locating followed by 10 minutes of rest.
How It Works
To get a location, your PocketFinder+ will always first try to connect with the GPS Satellite network which is typically the most accurate. GPS connection can take around 20 seconds up to 75 seconds depending on satellite coverage in your area and how strong of GPS signals it can connect with. Once a good connection with GPS signals is established, it will capture as many "good" locates as it can during 3 minutes of connectivity and display each of those locates. When connecting to the GPS Satellite Network, you will see multiple locates in a row separated by 10-20 seconds.
If your PocketFinder+ cannot connect with the GPS Network or the signal is too poor for a "good" locate it will then connect with both Wi-Fi and GSM wireless networks to get a triangulated location. Of the two, Wi-Fi is almost always the most accurate. PocketFinder+ will gather a string of location data and display only the highest quality locates. It takes multiple WiFi or GSM signals to generate a single locate; this can lead to less locates than if getting good GPS and quicker battery loss.
Alerts for entering/ exiting zones, low battery, and SOS are set up via the web or app.* Contacts that you want alerts to go to can receive text alerts, email notifications, or push notifications (via the app). All alerts are also saved in your account in "Alerts" tab.
Alerts are triggered when information from your device is sent to our secured servers. Therefore, if a device is unable to connect to a GSM wireless network and transmit it's location or other data, our servers will not know to send an alert notification. When traveling international, please contact our customer service team to ensure your device is profiled for wireless connection in the country that you are traveling to.
The Antenna Module is located in the upper left corner when viewing the front of the device. The front is the side with the SOS Button, top is with the Key Ring. The device will get the best signal when the antenna is facing up and getting a clear unobstructed view of the sky.
SOS is an emergency locate mode enacted by the person being tracked (has device in-hand). To enact SOS, press the button on the device rapidly, 3 times in a row. The LED on the device should go solid RED; if SOS alerts are turned on, you and the selected contacts will receive a notification. The device will then try locating for 5 minutes straight, updating as frequently as possible. Once SOS ends, the LED will go solid GREEN, then off. The device will then pick up where it left off in its cycle before SOS was enacted.