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PocketFinder+ User Manual

User Manual

PocketFinder+


App Tutorials: https://www.youtube.com/channel/UChPskwI4OmXOsjnfpmqx9_A

Charging and Battery: https://support.locationbasedtech.com/My-Device/PocketFinder-Personal/PocketFinder-Battery-Life/939374761/Battery-Life.htm

 

The PocketFinder+ is a personal GPS tracker with an SOS button. You can interact with the device from standard or mobile web browsers or Android and iOS Apps.

Each package contains one PocketFinder+ and a USB power cord.

Our Customers

PocketFinder was created by a parent wanting to stay connected to his son. We know that our customers have many different reasons for needing to stay connected and we're committed to doing all we can to bring you the best technology that works in a way that meets your needs. Please provide us feedback on what you love, what you don't like, and what you want to see that's different. We very much appreciate hearing from you! All PocketFinder+ devices are built for OTA (over the air) updates. So, as we add features and functionality, you will be notified and they will appear in your web and/or app account.

Security

Our back-end platform is built from the ground up by us and your account and device information is all protected behind military grade firewall protection! Your privacy and security is unquestionably important to us, which is why many celebrities, high net worth individuals, and corporations choose to trust PocketFinder brand and our parent company Location Based Technologies.

Getting Started

Before you activate your PocketFinder+, please connect it to power. A first full charge typically takes 5 hours and subsequent full charges take about 2 hours. The first couple of times you open the rubber cover over the micro-USB port it might be hard to open and this is normal. A blue LED will illuminate on your PocketFinder+ once it is connected to power signifying a successful charge connection.

Activation

Visit www.pocketfinder.com At top right of page click on "Activate". Follow the instructions for creating a secure PocketFinder account, starting a subscription, and activating your new device. Existing customers can add additional vehicle or personal devices to their account by also clicking on "Activate"  and enter their account username / email and password.

Start Tracking with GPS, Wi-Fi and GSM Cell ID Technologies

PocketFinder+ has a built in motion sensor which will cause the device to begin locating as it senses movement. Default location interval is set for 3 minutes of actively locating followed by 10 minutes of rest.


How It Works

Tracking Technology

To get a location, your PocketFinder+ will always first try to connect with the GPS Satellite network which is typically the most accurate. GPS connection can take around 20 seconds up to 75 seconds depending on satellite coverage in your area and how strong of GPS signals it can connect with. Once a good connection with GPS signals is established, it will capture as many "good" locates as it can during 3 minutes of connectivity and display each of those locates. When connecting to the GPS Satellite Network, you will see multiple locates in a row separated by 10-20 seconds.

If your PocketFinder+ cannot connect with the GPS Network or the signal is too poor for a "good" locate it will then connect with both Wi-Fi and GSM wireless networks to get a triangulated location. Of the two, Wi-Fi is almost always the most accurate. PocketFinder+ will gather a string of location data and display only the highest quality locates. It takes multiple WiFi or GSM signals to generate a single locate; this can lead to less locates than if getting good GPS and quicker battery loss.

Sending Alerts

Alerts for entering/ exiting zones, low battery, and SOS are set up via the web or app.* Contacts that you want alerts to go to can receive text alerts, email notifications, or push notifications (via the app). All alerts are also saved in your account in "Alerts" tab.

Alerts are triggered when information from your device is sent to our secured servers. Therefore, if a device is unable to connect to a GSM wireless network and transmit it's location or other data, our servers will not know to send an alert notification. When traveling international, please contact our customer service team to ensure your device is profiled for wireless connection in the country that you are traveling to.

Antenna

The Antenna Module is located in the upper left corner when viewing the front of the device. The front is the side with the SOS Button, top is with the Key Ring. The device will get the best signal when the antenna is facing up and getting a clear unobstructed view of the sky.

SOS Alert

SOS is an emergency locate mode enacted by the person being tracked (has device in-hand). To enact SOS, press the button on the device rapidly, 3 times in a row. The LED on the device should go solid RED; if SOS alerts are turned on, you and the selected contacts will receive a notification. The device will then try locating for 5 minutes straight, updating as frequently as possible. Once SOS ends, the LED will go solid GREEN, then off. The device will then pick up where it left off in its cycle before SOS was enacted.

Standard Tracking 

The PocketFinder+ has multiple locate settings accessed through your account's Power Management tab. 10 minutes of rest is the default. Upon registering movement, Your device wakes up and begins its locate cycle. It will try locating once every 10-20 seconds for 3 minutes straight. Once that completes, it will then go into 10 minutes of rest. This pattern will repeat as long as the device is registering proper movement and receiving proper signals. If the device is not getting a good enough GPS signal as determined by the threshold algorithm in our servers, it will switch to WiFi Touch or Cell I.D. If those locates are graded better than the GPS, they will publish. If the WiFi or Cell I.D. locate is graded the same or worse than the GPS, none of the locates will be published. During standard mode, the LED will flash green intermittently. 

During the 10 minutes of rest, the device checks in to the servers every 2 minutes for a diagnostic check and to see if Track Mode has been pressed. This rest period is a battery saving feature.

Sleep Mode

This is a fully dormant state and how the device saves the most battery. GPS technology is designed to track moving objects. Because of this, when the device stops registering proper movement for 5 minutes (two server check-ins), it will go into sleep mode.

In Sleep Mode, the device is not communicating with the servers or location signals. This allows optimal battery savings. If the deivce registers proper movement, is plugged in to charge, or SOS is enacted, it will wake up and start locating again.

Track Mode

Track Mode is similar emergency locate mode, but is enacted by you, the person monitoring. It can be found under the Locate tab on your online interface and Power Mode tab on your app. When selected, a command is sent to the servers saying, "the next time the device checks in, locate for 5 minutes straight." So, if in the 3 minutes of locating, it will check in quickly and extend out locating another 5 mintues; if in rest, within 2 minutes it will check in and locate. If in Sleep Mode, the device is not checking in. So, Track Mode will not initiate until the device wakes up from Sleep Mode.

Power Modes

- Constant Locate: The device will locate once every 10-20 seconds until the battery dies (no rest periods but can go into sleep mode if not moving). Battery lasts about 4 hours if consistently moving/ tracking

- 4 Minute, 10 minute, 20 minute (explained above using 10 minute default as example). 

Lights

- Solid Blue: Will come on briefly when plugged in to charge. The blue light turning off does not signal a full charge. It just means it is over 20% charged. 

- Blinking Green: This means it is communicating with our servers

- Solid Red (5 min): SOS has been properly enacted. This is followed by Solid Green for 1 min before going back to Blinking Green

- Blinking Red: If SOS is enacted and it blinks red, that means there is no viable GSM cell service in the area.