PocketFinder - My Account Tab
The last tab on the Account Toolbar is the My Account Tab.
The My Account Tab includes four subsections that help you customize and control your account and your subscription.
You can easily change your current password by following the steps below. If you cannot remember your current password, please contact our Customer Care Team and we will be happy to assist you.
Step 1: Click Change Password
Step 2: Enter your current password
Step 3: Enter your new password
Step 4: Enter your new password again in the Confirm Password field
Step 5: Click Save
It is easy to add additional email addresses and phone numbers to receive email and SMS alerts. You can add as many contacts as you would like.
Step 1: Click on Contact Book
Step 2: Click the green link + add a new contact
Step 3: Fill in desired fields and click Save
If you need to update your payment method for your subscription, this option is also available in the My Account Tab.
Step 1: Click on Account Billing
Step 2: Click to place a check mark in the box to Allow Editing
Step 3: Fill in the required fields and click Save Updated Billing Info
CANCEL OR SUSPEND
Please contact our Customer Care Team to make changes to your subscription. We can help you set up a prepay subscription, reactivate your service, add international service, and cancel / suspend your service.
Please explore other articles in our informative knowledge base if you have any additional questions!