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PocketFinder - My Account Tab


The last tab on the Account Toolbar is the My Account Tab.



The My Account Tab ´╗┐includes four subsections that help you customize and control your account and your subscription.



CHANGE PASSWORD

You can easily change your current password by following the steps below. If you cannot remember your current password, please contact our Customer Care Team and we will be happy to assist you.

Step 1: Click Change Password

Step 2: Enter your current password

Step 3: Enter your new password

Step 4: Enter your new password again in the Confirm Password field

Step 5: Click Save



CONTACT BOOK

It is easy to add additional email addresses and phone numbers to receive email and SMS alerts. You can add as many contacts as you would like.

Step 1: Click on Contact Book

Step 2: Click the green link + add a new contact 

Step 3: Fill in desired fields and click Save



ACCOUNT BILLING

If you need to update your payment method for your subscription, this option is also available in the My Account Tab.

Step 1: Click on Account Billing

Step 2: Click to place a check mark in the box to Allow Editing

Step 3: Fill in the required fields and click Save Updated Billing Info



CANCEL OR SUSPEND

Please contact our Customer Care Team to make changes to your subscription. We can help you set up a prepay subscription, reactivate your service, add international service, and cancel / suspend your service.




Please explore other articles in our informative knowledge base if you have any additional questions!