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PocketFinder - Alerts Tab


The second Tab on the Account Toolbar is the Alerts Tab.

The Alerts Tab displays all alerts for all devices on your account. You will learn how to set up your custom alert settings for battery, speed, and zones in the corresponding Knowledge Base articles. 

Delete Individual Alert

When you receive an alert notification via email, SMS, or an App Push Notification; you are not required to log in to acknowledge (delete) your alerts. If you would prefer to delete your alerts in this list just follow the two simple steps below. Removing alerts from the Alerts Tab will not remove the alerts from the Device History Screen. The alerts with still be visible in your account history.

Step 1: Click to place a check mark in the box next to the alert

Step 2: Click Acknowledge Selected Alerts

Delete All Alerts

If you would like to delete all your alerts at once please follow the two simple steps below. Removing alerts from the Alerts Tab will not remove the alerts from the Device History Screen. The alerts with still be visible in your account history.

Step 1: Click Check All

Step 2: Click Acknowledge Selected Alerts

Alert Details

If you would like more information including the location that the alert occurred you may view the alert on the map in your device's history screen. Simply click on the name of the alert located to the left of the date and time and you will be directed to the Device History Screen

Step 1: Click the alert name (to the left of the date) EXAMPLE: Speed Limit Alert

Alert in the Device History Screen

Alerts appear on the map as numbered red dots. 

Step 1: Move and hold your mouse over the red dot to view detailed information for this alert

Step 2: Use the mouse to scroll down in the white information window for additional details

For more information on how to navigate the Device History Screen please review the Getting Started - Device Toolbar - History article in the Knowledge Base.

Please explore other articles in our informative knowledge base if you have any additional questions!